AI Services
We work alongside your casino or hotel IT team to introduce AI into daily operations. We build local sandbox environments, connect selected local casino applications through a single dashboard, and customize workflows for HR, Accounting, Marketing, Operations, and other departments. We provide practical staff training in Claude and ChatGPT and deploy local Meta Llama models through Ollama. We also configure Voice AI, AI receptionists, and voice agents for guest enquiries, call routing, and appointment or reservation requests, with the environment, information, and access agreed with your team.
Service capabilities
We can lead delivery directly with your leadership or work alongside your IT department. Together, we agree the systems, work to be completed, and responsibilities.
We build a local sandbox where your IT team and departments can test approved AI tools, information, and workflows before rollout. We review hardware, select suitable models, configure access, and use agreed test data. Your team can evaluate useful tasks, check results, and confirm how the environment fits your existing infrastructure before introducing it to operations.
Explore Local Casino AI Sandbox EnvironmentsWe connect selected local casino applications, departmental information, and AI workflows through a single dashboard. Working with your IT team and application vendors, we review supported interfaces, data flows, and access permissions, then build and test the agreed integrations. The dashboard gives authorized staff one place to find information, review reports, and start supported workflows.
Explore Single Dashboard for Local Casino ApplicationsWe train staff to use Claude and ChatGPT for approved tasks such as document analysis, drafting, summarization, and finding useful information. Sessions use departmental examples and cover clear prompts, reusable instructions, checking outputs, and reviewing work before it is shared or acted on. We agree which information may be used with each service and provide practical guidance your team can apply in daily work.
Explore Claude and ChatGPT TrainingWe deploy and configure Meta Llama models locally through Ollama on your infrastructure. We review workload requirements, model selection, compute and memory needs, staff access, and the approved information sources. We can connect the local model environment to agreed dashboard functions and departmental workflows, then document configuration, administration, and support responsibilities.
Explore Local Meta Llama Models through OllamaWe work with HR, Accounting, Marketing, Operations, Sales, customer service, IT, and leadership to customize AI around recurring tasks. Examples include onboarding documents, invoice and report review, campaign drafts, internal knowledge searches, and request routing. We map information sources, access, handoffs, and approval steps, then test the workflows with the departments that will use them.
Explore Department Workflow CustomizationWe help your team move an agreed AI pilot into use, including integration testing, workflow validation, user training, administrator handover, and documentation. Together, we define the rollout, acceptance criteria, responsibilities, and support scope. We can help maintain the local environment and adjust approved workflows as your departmental needs change.
Explore AI Implementation and Ongoing SupportGive callers an AI receptionist that answers common questions, captures enquiries, routes calls, and supports appointment requests through compatible systems.
Explore Voice AI, AI Receptionists, and Voice AgentsWhat you receive: The AI services agreed for your engagement, such as a configured local sandbox or model environment, dashboard integrations, departmental workflows, or a voice agent with documented call flows, together with validation results, staff and administrator training, and a defined support plan.
Customized for your departments
We start with each department’s tasks, information, and approvals, then build and test workflows with the people who will use them.
We customize onboarding checklists, policy searches, training materials, and internal HR requests around your team’s approved documents and review process.
We help teams review invoices and supporting documents, prepare report summaries, and route exceptions for review within your existing approval process.
We build workflows for campaign planning, content drafts, brand guidance, and performance summaries, with your team reviewing material before release.
We organize procedures, summarize shift handovers, and route internal requests so staff can find the information and next steps they need.
We help staff find approved answers, draft responses and proposals, and summarize customer interactions for follow-up.
We customize knowledge searches, service request triage, meeting summaries, and management reporting, with access based on each person’s role.
Certified expertise
We combine GIAC Certified Incident Handler (GCIH) expertise with staff credentials in Microsoft security, compliance, identity, Azure, and Microsoft 365 fundamentals. Our team’s delivery experience spans more than 50 casinos in the United States and Canada, with work across gaming systems, hospitality, corporate networks, and business-critical infrastructure.
We work alongside your casino or hotel IT team, adding specialist expertise and capacity for the work you need help completing. Together, we agree the scope and responsibilities, coordinate vendors and changes, review configurations, validate test results, and document operating procedures. Your IT leadership retains direction, approvals, and visibility.
When to bring us in
Starting an engagement
We begin with your environment, priorities, and timeline. Together with your leadership and any internal IT staff, we agree the support you need, the scope, and next steps.
Explore our casino portfolioWe discuss what is changing, what is urgent, and the work your team needs help completing.
Together, we identify systems, vendors, dependencies, and the review work required.
We agree responsibilities, work to be completed, pricing, and scheduling with your team before work begins.
Common questions
Let’s talk
We work with your casino or hotel IT team on technical support, complex problems, and projects. We can also manage an entire agreed IT project, with or without an internal IT department, from planning through handover. Your leadership sets priorities and approves key decisions.
Prefer to call? 1-877-452-5811
