IT services for casinos & hotels
1-877-452-5811Client support
Let’s talk

IT Specialistsfor Casinos and Hotels

IT services for other businesses

“We act as an extension of your IT team.”

We can help your IT team by providing Tier 3 expertise for tasks such as diagnosing and resolving complex network and cloud issues, assessing cybersecurity risks, hardening systems, remediating vulnerabilities, and responding to security incidents. We can also help deliver projects such as Nutanix and VMware hyperconverged implementations, firewall deployments, network segmentation, Zero Trust configuration, penetration testing, cybersecurity audits, disaster recovery testing, and cloud migrations. We also build local AI sandboxes and application dashboards, train staff in Claude and ChatGPT, and customize departmental workflows with Meta Llama models through Ollama.

Discuss your projectExplore casino projects
Casino & hospitality experienceU.S. & Canadian portfolio
Ocean Casino Resort in Atlantic City with the Atlantic Ocean, beach, and breaking waves beside the tower
IT DivestitureFrom Revel Casino to Ocean Casino Resort.
Experience across
gaming properties

Our services

Tier 3 technical support
and IT project delivery.

We help with complex implementations, migrations, security remediation, and problems that need deeper investigation. We also introduce practical AI through local environments, training, and departmental workflows. We can take on a defined part of a project or manage the entire IT project with your team.

01

IT Services

We work with your team to implement Nutanix and VMware hyperconverged infrastructure, migrate workloads, deploy firewalls, redesign networks, and resolve complex connectivity issues.

Explore IT Services02

Project Management

We help your team coordinate complex implementations and migrations, or manage the entire IT project through testing, cutover, and handover.

Explore Project Management03

Cybersecurity

We work with your team on risk assessments, penetration testing, vulnerability remediation, system hardening, Zero Trust configuration, threat monitoring, and incident response.

Explore Cybersecurity04

Compliance

We work with your IT and compliance teams on controls, remediation, and evidence for NIST CSF 2.0, CIS, and applicable PCI DSS and gaming requirements.

Explore Compliance05

Cloud Services

We help your team with Azure and Microsoft 365 migrations, hybrid infrastructure, and complex identity, access, and connectivity issues.

Explore Cloud Services06

Tier 3 Technical Support

We work with your IT team on escalated incidents, root-cause analysis, performance problems, and difficult issues spanning infrastructure, security, and cloud systems.

Explore Tier 3 Technical Support07

AI Services

We configure Voice AI and AI receptionists, build local AI sandboxes and application dashboards, train staff in Claude and ChatGPT, and customize departmental workflows using local Meta Llama models through Ollama.

Explore AI Services08

Virtual CIO (vCIO)

We provide strategic IT leadership, technology roadmaps, budget planning, vendor oversight, and regular business reviews to align technology with your goals.

Explore Virtual CIO (vCIO)

Also for other industries

IT services for
other businesses.

We act as the dedicated IT team for businesses in other industries. Alongside support, infrastructure, cybersecurity, cloud systems, and technology projects, we provide Voice AI and AI receptionists, practical AI training, local AI environments, application dashboards, and custom workflows for HR, Accounting, Marketing, and other departments.

Explore Business IT ServicesExplore Business AI Services

The way we work

From technical planning
to implementation.

We work alongside your casino or hotel IT team on complex implementations, migrations, security improvements, and escalated technical problems. We bring specialist expertise, work with your vendors, and help plan and carry out changes. We can manage the entire agreed IT project while your IT leadership retains direction, approvals, and visibility.

Meet your technology partner
01

Understand your environment

We work with your team to understand your priorities, existing systems, vendors, and operational constraints.

02

Define the right engagement

Together, we agree the scope, responsibilities, approvals, and acceptance criteria for a defined workstream or the entire IT project.

03

Deliver and support

We work with your team on configuration, procurement, implementation, testing, and cutover within the agreed scope, then help stabilize the environment and document ongoing support.

Casino experience

Properties in our portfolio.

View the project portfolio

Our past and present casino project portfolio. Talk with us about relevant experience and references for your engagement.

Certified expertise

Certified expertise.
Practical IT delivery.

We combine GIAC Certified Incident Handler (GCIH) expertise with staff credentials in Microsoft security, compliance, identity, Azure, and Microsoft 365 fundamentals. Our team’s delivery experience spans more than 50 casinos in the United States and Canada, with work across gaming systems, hospitality, corporate networks, and business-critical infrastructure.

We work alongside your casino or hotel IT team, adding specialist expertise and capacity for the work you need help completing. Together, we agree the scope and responsibilities, coordinate vendors and changes, review configurations, validate test results, and document operating procedures. Your IT leadership retains direction, approvals, and visibility.

Additional project capabilities

We can also manage
major IT and CMS projects.

We can manage the entire agreed IT and casino management system (CMS) project for a purchase, sale, new build, relocation, or transition, with or without an internal IT department. We work with your ownership group, vendors, and any internal IT staff from planning and procurement through implementation, testing, go-live, and handover. Your leadership approves key decisions; CMS vendors remain responsible for their application configuration and migration tools.

Acquisitions and Divestitures

Full IT and CMS project management for buying or selling a property, including integration, separation, data, access, and vendor coordination.

Explore Acquisitions and Divestitures

New Properties and Builds

Coordinate infrastructure, CMS readiness, procurement, carriers, contractors, commissioning, and opening.

Explore New Properties and Builds

Relocations and Transitions

Plan and manage system moves, connectivity, data migration, cutover, testing, and support transitions.

Explore Relocations and Transitions

CMS Conversions

Manage CMS conversions, upgrades, integrations, testing, cutover, and stabilization with your team and CMS vendor.

Explore CMS Conversions
Explore Full IT and CMS Project Management

Let’s talk

What technology
support do you need?

We work with your casino or hotel IT team on technical support, complex problems, and projects. We can also manage an entire agreed IT project, with or without an internal IT department, from planning through handover. Your leadership sets priorities and approves key decisions.

Discuss your project with our technical team

Prefer to call? 1-877-452-5811