IT services for casinos & hotels
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Compliance

Compliance controls and audit preparation.

We work with your IT and compliance teams on the technical controls and evidence behind your compliance program, adding certified cybersecurity expertise. We can help with NIST Cybersecurity Framework (CSF) 2.0 alignment, relevant CIS Controls and Benchmarks, and applicable PCI DSS and gaming requirements. Where included in scope, we map selected NIST SP 800-53 controls to your environment with your team. Together, we assess gaps, agree remediation and control ownership, track exceptions, and collect evidence to support your assessment and audit preparation.

Service capabilities

Practical support.
A defined scope.

We can lead delivery directly with your leadership or work alongside your IT department. Together, we agree the systems, work to be completed, and responsibilities.

Framework and Control Alignment

We work with your IT and compliance teams to translate NIST CSF 2.0, relevant CIS Controls, and applicable PCI DSS or gaming requirements into a practical implementation plan. We document current and target CSF profiles across Govern, Identify, Protect, Detect, Respond, and Recover. Where needed, selected NIST SP 800-53 controls provide more detailed control references. A gap register links each requirement to systems, evidence, an owner, and remediation actions, giving your leadership team a defensible basis for prioritizing investment.

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Audit Preparation and Evidence

We help your IT and compliance teams prepare the technical evidence needed for an agreed assessment or audit scope. We organize network and data-flow diagrams, asset inventories, access reviews, configuration baselines, patch and vulnerability records, backup tests, and change approvals. Evidence is linked to the relevant control requirements, with missing items and remediation actions tracked. We coordinate technical responses with your compliance team and assessor, reducing the effort needed to establish what is implemented and what still requires attention.

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Infrastructure Controls

We work with your IT team to review, implement, and validate infrastructure controls supporting your selected NIST, CIS, and applicable compliance requirements. The service covers configuration management, least-privilege access, network segmentation, patching, endpoint protection, audit logging, encryption, and contingency planning. We document control coverage, configuration changes, test results, and approved exceptions. The result is an operating record your IT team can maintain and use to support control reviews as systems, vendors, and business requirements change.

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Access and Vendor Controls

We help your IT team strengthen identity and access management through RBAC, MFA, privileged access controls, and approved remote-access methods. We review employee, administrator, service-account, guest, and vendor permissions and help establish approval, provisioning, review, and removal processes. Supported platforms can provide time-limited privileged access and session or sign-in records. Documented access reviews, named owners, and tracked exceptions help your team demonstrate that access remains appropriate as people and supplier relationships change.

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Data Protection

We work with your IT team and data owners to review and implement controls around data access, storage, sharing, retention, and recovery. The work covers permissions reviews, encryption at rest and in transit where supported, secure transfer, protected backups, and Microsoft Purview sensitivity labels or data loss prevention (DLP) within the licensed scope. We coordinate configuration with your data owners and compliance requirements and validate the affected workflows. Your team receives a clearer record of where protections apply and which gaps require further decisions.

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Ongoing Compliance Review

We help your IT and compliance teams maintain a repeatable governance, risk, and compliance (GRC) review process for technical controls. We review access, patching, vulnerability remediation, backup tests, logging, secure configurations, and changes affecting the agreed control scope. Risk registers, evidence records, exception reviews, and remediation ownership keep findings connected to action. Scheduled reporting gives IT leadership visibility of control drift and outstanding work, supporting continuous improvement between formal assessments.

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What you receive: A control and gap register, supporting technical evidence, remediation actions, and assigned responsibilities for maintaining the controls.

Certified expertise

Certified expertise.
Practical IT delivery.

We combine GIAC Certified Incident Handler (GCIH) expertise with staff credentials in Microsoft security, compliance, identity, Azure, and Microsoft 365 fundamentals. Our team’s delivery experience spans more than 50 casinos in the United States and Canada, with work across gaming systems, hospitality, corporate networks, and business-critical infrastructure.

We work alongside your casino or hotel IT team, adding specialist expertise and capacity for the work you need help completing. Together, we agree the scope and responsibilities, coordinate vendors and changes, review configurations, validate test results, and document operating procedures. Your IT leadership retains direction, approvals, and visibility.

When to bring us in

Support where
you need it most.

  • An assessment or audit is approaching.
  • You need to resolve technical control gaps.
  • Your environment or requirements have changed.

Starting an engagement

Clarity before
implementation.

We begin with your environment, priorities, and timeline. Together with your leadership and any internal IT staff, we agree the support you need, the scope, and next steps.

Explore our casino portfolio
01

Discuss your needs

We discuss what is changing, what is urgent, and the work your team needs help completing.

02

Review the environment

Together, we identify systems, vendors, dependencies, and the review work required.

03

Agree on a proposal

We agree responsibilities, work to be completed, pricing, and scheduling with your team before work begins.

Common questions

Before we get started.

Let’s talk

What technology
support do you need?

We work with your casino or hotel IT team on technical support, complex problems, and projects. We can also manage an entire agreed IT project, with or without an internal IT department, from planning through handover. Your leadership sets priorities and approves key decisions.

Discuss your project with our technical team

Prefer to call? 1-877-452-5811