IT services for casinos & hotels
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Cybersecurity

Cybersecurity assessments and remediation.

We work with your IT team to review security controls, address configuration gaps, and strengthen detection and response, backed by GIAC-certified incident-handling expertise. We can help with identity security, endpoint detection and response (EDR), vulnerability management, security information and event management (SIEM) implementation and tuning, SOC support, network security, and incident response within the agreed scope. Together, we use NIST-aligned assessment findings to prioritize practical remediation, test changes, and document the controls your team maintains.

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Service capabilities

Practical support.
A defined scope.

We can lead delivery directly with your leadership or work alongside your IT department. Together, we agree the systems, work to be completed, and responsibilities.

Risk Assessments and Remediation

We work with your IT team to assess security exposure across identities, endpoints, servers, networks, cloud services, and vendor access. We examine configuration weaknesses, attack paths, privileged access, monitoring gaps, and recovery dependencies, then translate findings into a risk register and prioritized remediation plan. Assessment work can be mapped to NIST CSF 2.0 outcomes and relevant CIS Controls. We work with your team to implement agreed improvements, validate the results, and document residual risks so technical and business owners can make informed decisions.

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System Hardening

We work with your IT team to review and apply secure configuration baselines across Windows Server, Active Directory, endpoints, Microsoft Entra ID, Microsoft 365, firewalls, and backup platforms. We use relevant CIS Benchmarks, NIST guidance, and vendor recommendations to reduce unnecessary services, privileges, legacy access, and administrative exposure. Changes are piloted against application dependencies, with documented exceptions and rollback procedures where appropriate. Your team receives baseline records, validation results, and maintenance actions to keep the controls effective after deployment.

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Vulnerability Management

We help your IT team establish and maintain a vulnerability-management lifecycle spanning asset coverage, scanning, triage, remediation, and verification. We review authenticated scanning where appropriate and prioritize findings using CVSS severity alongside exploitability, internet exposure, and business criticality. Remediation can include patching, secure configuration changes, or compensating controls coordinated with application owners and vendors. Rescanning and reporting show whether fixes worked, which risks remain, and who owns the next action.

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Penetration Testing

We work with your IT team to carry out or coordinate authorized penetration testing against an agreed scope, rules of engagement, and operational constraints. Testing examines exploitable weaknesses in selected external, internal, or application environments and assesses their potential business impact. We agree access, timing, safeguards, and escalation before testing begins. Findings include technical evidence, attack paths, and prioritized remediation recommendations, with retesting arranged within scope. IT leaders receive actionable validation of weaknesses rather than an unexplained list of scanner results.

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Zero Trust and Access Controls

We help your IT team apply Zero Trust principles through identity, device, network, and application controls. The service covers MFA, Conditional Access, device compliance, role-based access control (RBAC), privileged access management (PAM), network segmentation, and restricted vendor access. We review joiner, mover, and leaver processes and reduce standing privileges where the platform and licensing support it. Policy pilots and access testing help strengthen protection while maintaining legitimate access to critical services.

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Incident Response and Security Awareness

We work alongside your IT team on incident preparation and response, adding GIAC Certified Incident Handler (GCIH) expertise. The work covers detection and triage, log analysis, compromised-system investigation, containment, eradication, recovery coordination, and post-incident review. We develop response playbooks, escalation routes, and tabletop exercises around your environment. Security awareness and phishing activities can reinforce reporting and credential protection. Defined responsibilities and investigation records help your team move from immediate response to lasting control improvements.

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What you receive: Prioritized findings, implemented control records, test results, documented exceptions, and a plan for remaining improvements and ongoing review.

System hardening

Explore platform-specific controls.

Microsoft Entra ID Hardening

We work with your IT team to review MFA coverage, Conditional Access, privileged roles, guest access, application consent, service principals, and identity lifecycle controls. We introduce least-privilege role assignments and, where licensed, PIM and risk-based policies. Report-only analysis and pilot enforcement help test access before broader rollout. Emergency-access accounts, sign-in logging, and exception ownership are included in the review. Policy records and validation results give your team a maintainable identity-security baseline.

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Microsoft 365 Hardening

We help your IT team review and harden Microsoft 365 messaging and collaboration controls around licensed capabilities and business workflows. The service covers phishing protection, SPF, DKIM and DMARC, mailbox forwarding, external sharing, application consent, audit logging, and relevant Microsoft Secure Score recommendations. We review configuration across Exchange Online, SharePoint, OneDrive, and Teams and test changes before enforcement. Documented settings, exceptions, and review tasks help your team maintain protection as users and applications change.

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Windows Server and Active Directory Hardening

We work with your IT team to apply appropriate Windows Server and Active Directory security baselines using relevant CIS Benchmarks, NIST guidance, and vendor recommendations. The service covers Group Policy, privileged groups, service accounts, authentication settings, audit policies, patching, and unnecessary services. We review domain and application dependencies, pilot changes, and document rollback and exceptions. Configuration evidence and test results help your team maintain hardening without losing sight of compatibility requirements.

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Windows Endpoint and Intune Hardening

We help your IT team configure endpoint security through Intune, Group Policy, or another agreed management approach. The work covers security baselines, BitLocker, Microsoft Defender controls, host firewall policies, update rings, local administrator restrictions, and device-compliance settings where supported. We pilot policies, check application behavior, and review deployment coverage and failures. Your team receives a record of policies, protected devices, exceptions, and ongoing review tasks.

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Firewall and Network Device Hardening

We work with your IT team to review and secure the administration and configuration of firewalls, switches, wireless systems, and other agreed network devices. We review firmware, management-plane exposure, administrator authentication, unused services, logging, and configuration backups. The service covers management-network restrictions, secure administration protocols, rulebase cleanup, and least-privilege network flows. Connectivity and failover tests validate the approved design, while documented configurations and exceptions support ongoing change control.

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Backup and Recovery Platform Hardening

We help your IT team review the controls that protect backup infrastructure from misuse, deletion, and compromise. The work covers MFA, separate administrator credentials, least-privilege access, repository isolation, protected retention, offsite copies, and immutable storage where supported. We improve failure and configuration-change alerting and validate restoration through agreed tests. Your team receives configuration records, recovery runbooks, and documented gaps against the agreed RPO and RTO.

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Certified expertise

Certified expertise.
Practical IT delivery.

We combine GIAC Certified Incident Handler (GCIH) expertise with staff credentials in Microsoft security, compliance, identity, Azure, and Microsoft 365 fundamentals. Our team’s delivery experience spans more than 50 casinos in the United States and Canada, with work across gaming systems, hospitality, corporate networks, and business-critical infrastructure.

We work alongside your casino or hotel IT team, adding specialist expertise and capacity for the work you need help completing. Together, we agree the scope and responsibilities, coordinate vendors and changes, review configurations, validate test results, and document operating procedures. Your IT leadership retains direction, approvals, and visibility.

When to bring us in

Support where
you need it most.

  • You need a clearer view of security exposure.
  • You are improving access and vendor controls.
  • You need to prepare for an incident or assessment.

Starting an engagement

Clarity before
implementation.

We begin with your environment, priorities, and timeline. Together with your leadership and any internal IT staff, we agree the support you need, the scope, and next steps.

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01

Discuss your needs

We discuss what is changing, what is urgent, and the work your team needs help completing.

02

Review the environment

Together, we identify systems, vendors, dependencies, and the review work required.

03

Agree on a proposal

We agree responsibilities, work to be completed, pricing, and scheduling with your team before work begins.

Common questions

Before we get started.

Let’s talk

What technology
support do you need?

We work with your casino or hotel IT team on technical support, complex problems, and projects. We can also manage an entire agreed IT project, with or without an internal IT department, from planning through handover. Your leadership sets priorities and approves key decisions.

Discuss your project with our technical team

Prefer to call? 1-877-452-5811