Incident Response and Security Awareness

Service scope and delivery

We work alongside your IT team on incident preparation and response, adding GIAC Certified Incident Handler (GCIH) expertise. The work covers detection and triage, log analysis, compromised-system investigation, containment, eradication, recovery coordination, and post-incident review. We develop response playbooks, escalation routes, and tabletop exercises around your environment. Security awareness and phishing activities can reinforce reporting and credential protection. Defined responsibilities and investigation records help your team move from immediate response to lasting control improvements.

Together, we agree the systems, responsibilities, implementation plan, validation criteria, and handover documentation. Platform features depend on the selected products and licensing.