Service scope and delivery
We work alongside your IT team to review, configure, and improve Layer 2 and Layer 3 networks across gaming floors, hotel operations, back-of-house areas, and multiple properties. The service covers VLAN architecture, routing, switch uplinks, link aggregation, DHCP and DNS dependencies, wireless coverage, and quality of service for voice and other priority traffic. We separate guest, vendor, administrative, and operational access and configure authentication where required. Coverage checks, connectivity testing, approved failover tests, and as-built diagrams provide a network your IT team can troubleshoot and maintain.
Together, we agree the systems, responsibilities, implementation plan, validation criteria, and handover documentation. Platform features depend on the selected products and licensing.
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What technology
support do you need?
We work with your casino or hotel IT team on technical support, complex problems, and projects. We can also manage an entire agreed IT project, with or without an internal IT department, from planning through handover. Your leadership sets priorities and approves key decisions.
Prefer to call? 1-877-452-5811
